Jul 01 2008
Positive Feedback Shouldn’t Become a Hostage
Many online auction sellers have a habit of holding positive feedback hostage until they receive it first. This is not a great idea. If your customer doesn’t immediately post positive feedback about their auction experience, allow a reasonable amount of time, take the steps posted yesterday, then go ahead and post appropriate feedback about them.
Sometimes, buyers forget all about a purchase after it’s paid for. In this is the case, your feedback may remind them of it. Was your transaction a little rocky? Positive feedback can go a long way to smooth ruffled feathers. Most people will respond to praise in like kind, boosting your feedback rating.
I’ve coming up on my 8 year anniversary as a buyer/seller on eBay. My feedback rating is 100% positive. Take a chance and be the first to release your hostages!
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