shescrafty…

Nope. My policy is to never send a nasty email. If the item you’re selling is that important or expensive, like a vehicle or property, please hire a lawyer before ever going to this petty level. Better karma this way, too.

After waiting for the last email to get some action (or not), send an invoice and wait one more business day.

Then, you guessed it, it’s time for another polite message. Express concern over not hearing from the customer. Confess to being worried that they may have changed their mind.

Let them know your personal policy on how long you’re willing to wait for payment before relisting the item. Of course, you’d rather have your hard work find a home with them. Ask them to reply by a specific date so you know what to do next.

If you don’t get a reply by the date you mentioned, I recommend cutting your losses and relisting this item. You’ve given opportunities, offered help, and done what you could to get paid. It doesn’t always work, but most people pay at some stage of the tips I’ve given here.

If you have the option to ban this time waster from future auctions, it’s something to consider doing. The customer will contact you with an explanation if there was a real reason for the non-payment. You can decide whether to bother with them again!